To Scold or Not to Scold (my staff)!
When supervising others (be they paid staff or the unpaid volunteers who help in the school office), there comes a time for confronting and challenging their behaviour. I found a terrific article online which gets inside the situation and gives some nice short sharp “how-to’s”, such as specific behaviours (and missing behaviours) to focus on.
It starts: “Project managers are caught in a seeming paradox: They need to create and maintain good working relationships so that they can get work done through others. At the same time, they need to constantly perform course corrections on others’ performance. In other words, they need to criticize…”
Want more? Go to criticism .
