Personal Development Articles

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Leadership For Great Customer Service

RRP $238.99


Leadership

RRP $19.95

Napoleon. Bill Gates. George W. Bush. Osama bin Laden. Leaders and leadership are perennial topics of debate. What is leadership? How does one become a leader? Do we actually need leaders? In this Very Short Introduction, Keith Grint offers provocative answers to these questions, prompting readers to rethink their assumptions about what leadership is. Indeed, Grint argues that leadership is a very elusive quality, and that there are few definitive answers to be found, which explains why most books on leadership produce so much heat and so little light. But there are important questions to ask, questions which shed light on why leadership so resists definition. Grint looks at the way leadership has evolved from its earliest manifestations in ancient societies, highlights the early ideas about leadership found in Plato, Sun Tzu, Machiavelli and others, considers how social, economic, and political forces can undermine particular modes of leadership, and discusses the practice of management, its history, future, and influence on all aspects of society.


Technology As A Tool For Diversity Leadership

RRP $534.99

Although diversity and leadership are not new concepts, the changing of populations, advances in technology, and development of theoretical perspectives have led to the emergence of diversity leadership as an important field of study. As technology continues to bring people together, it aids in the organizational approach of embracing uniqueness and finding innovative ways to reach higher levels of performance. Technology as a Tool for Diversity Leadership: Implementation and Future Implications focuses on the technological connections between diversity leadership and the focus on inclusivity, evolvement, and communication to meet the needs of multicultural environments. This book highlights societal implications in real-world problems and performance improvement in organizations.



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Personal Development Articles Articles

Career Coaching Leadership Boundaries
Crisis Management Weight Loss Anxiety Mothering

Personal Development Articles Books

Career Coaching Leadership Boundaries
Crisis Management Weight Loss Anxiety Mothering

Personal Development Articles